What is the return on investment of search, social marketing, or digital marketing or advertising in general? To me, ROI had always been calculated from sales. And I was curious why advertisers and marketers were not constantly asking for ROI for television, print, and radio campaigns while they kept harping on it with digital and social marketing. Then, it occurred to me that advertisers and marketers could have very different definitions for the term ROI. Perhaps there is indeed a way to reach common ground on the definition of ROI and use it to compare campaigns that run in different media or channels.
The ROI of Traditional Media? You Kidding Me? To some, return on investment meant the reach and frequency they achieved (e.g. on television); to others it was the number of impressions of display ads that were delivered; to others it meant the number of clicks through to a Web site, unique visitors per month, time spent on-site, or even number of fans on their Facebook page. And they would perceive that they got a better ROI if subsequent campaigns achieved greater reach and frequency, impressions, unique visitors, etc. or they achieved the same level at lower cost.
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